Reviews
Reviews
Very welcoming.
Nice to see multi disciplinary professionals in one place and at one time with further solutions/ treatments offered.
All persons who spoke to me made me feel I am not alone and that there is help out there for me.
Very friendly and informative about what happens next.
Having support from not in one appointment. Very efficient and effective very caring team.
Kate was very helpful and recommended a further appointment, virtual or not, in the future. I found this reassuring. Also the answers to my questions were clear.
Occasionally felt there was not enough information e.g. more definite info about statistical chances of improvement of situation. Maybe these are unknowns.
I felt the staff were very kind and friendly
My father was admitted to the ward on 23rd august. He was very ill and all through the night of 24th august he was texting me at home. He phoned to say he had been told he would not recover or make it through. We came to the ward on w4th august to say our farewell to be met by a nurse who said what are you doing here. She was so awful and aggressive and put us in a room. The doctors were saw us (eventually) were so kind and transparent about my dads condition and his DNR wishes. We wanted to see my dad to say our goodbyes but were told by the nurses they were too busy. There was no compassion and quite frankly the nurses were so hard and lacked any empathy about the fact my father was dying. There sheer heartlessness has Left us so wounded as family. We are still trying to come to terms with the impact of the nurses rudeness and lack of compassion.